Privacy Policy
Simple, transparent details on how we care for your privacy at Motimahal Lodge.
Last Updated: September 12, 2026Our Commitment to Your Privacy
At Motimahal Lodge & Restaurant in Bharatpur-3, Narayangarh, we respect your privacy. We only collect the necessary details needed to confirm your booking and complete your check-in.
1. Information We Collect
We only ask for essential details needed to handle your room reservation and check-in:
- Contact Details: Full name, phone or WhatsApp number, and email address.
- Check-in Identification: Citizenship Card, Passport, or National ID details presented at check-in.
- Stay Preferences: Check-in/check-out dates, room choice, number of guests, and special requests.
2. How We Use Your Information
We use your information only for practical hospitality purposes:
Confirming room availability and answering your queries via phone or WhatsApp.
Completing mandatory hotel guest entries upon your arrival.
Preparing your room, fulfilling food orders, or helping with local Chitwan guidance.
3. Information Sharing
Your privacy matters to us:
- No Spam or Third Parties: We never sell, rent, or share guest details with advertising agencies.
- Front Desk Access Only: Details are accessed solely by our front desk team to manage your stay.
- Legal Requirements: Information is shared with local authorities only when required by law.
4. Keeping Your Data Safe
We keep guest records securely at our front desk and retain information only for as long as needed to handle your stay and maintain basic hotel accounting.
5. Questions & Contact
If you need to update your details or have any questions about your stay, feel free to reach out to our team:
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